The Robstan Group, Inc. (RGI) provides quality professional services in a fun
and supportive corporate work environment.
Because the association business is a personality business, the most important aspect of choosing an association management firm to manage your association is whether there is a "fit" in personalities. Can you trust the staff to do the work? Can you have fun with them? Will they share your feelings about your industry and your association? Will they be good partners?
These types of questions are part of the foundation for choosing an association management company. That is why we recommend meeting with the management company to see if the "chemistry" is present. Don't just look at the costs; they are the least of your concerns. Those can and should be negotiated. The key is that you should enjoy each other and have similar approaches to managing the association.
We can describe RGI in two words, "Midwestern hospitality." We approach our job with expertise, friendliness and a sense of humor. We love what we do, and we like our client partners. We feel this attitude has served us and our clients well.